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Warehouse · Manufacturing · Plants

Workplace Basics

The exact English you need on the floor: shift start, machines, instructions from your supervisor, and asking for help.

0 of 15 lessons complete

Level 1 — Your first shift

Clocking in, names of the basics, and understanding simple instructions.

  1. Lesson 1 — Starting your shiftClock in, greet your team, and get your assignment.
  2. Lesson 2 — Words you hear on the floorUnderstand pallet, forklift, line, PPE, and more.
  3. Lesson 3 — Understanding instructionsRepeat back the task so there is no mistake.
  4. Lesson 4 — Asking for help and reporting a problemSpeak up early instead of hiding a problem.

Level 2 — Working with your team

Breaks, calling out, meetings, and talking with your supervisor.

  1. Lesson 5 — Breaks, overtime, and scheduleTalk about time without confusion.
  2. Lesson 6 — Calling out sickMake the call clearly and politely.
  3. Lesson 7 — Team meetings and shift handoverUnderstand the huddle and give your update.

Level 3 — Machines, quality and paperwork

The words that keep production moving.

  1. Lesson 8 — When a machine stopsReport a machine problem fast and clearly.
  2. Lesson 9 — Quality and defectsSay a part is bad and stop it from shipping.
  3. Lesson 10 — Shift handoffPass clear information to the next shift.
  4. Lesson 11 — Forklifts and floor trafficMove safely around powered equipment and talk to drivers.

Level 4 — Growing at work

Feedback, mistakes, HR and moving up.

  1. Lesson 12 — Admitting a mistakeOwn an error the professional way.
  2. Lesson 13 — Getting and giving feedbackHear coaching without fear and share your own ideas.
  3. Lesson 14 — HR, pay and time offAsk about your paycheck, benefits and vacation.
  4. Lesson 15 — Asking for moreAsk for training, cross-training, or a promotion.